What We Collect and Why It Matters
When you create an account, we collect your name, email address, phone number and the mobile wallet details you use to transact — whether that is bKash, Nagad or Rocket. We need this to process your deposits, verify your withdrawals and send account notifications. We also
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collect device and session data automatically: your browser type, IP address and pages visited within the platform. This helps us detect unusual login activity and keep your account secure. When you fund your account through bKash or Nagad, the wallet transaction reference is stored on our
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end to reconcile your balance. We do not store your wallet PIN or full mobile banking credentials — those stay inside your own wallet app. We may collect location signals to assess whether access is permitted under local law and eligible regions. We do not sell
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your personal data to marketing networks. Where we share data with payment processors, it is strictly to complete your transaction. You have the right to ask what data we hold on you and to request corrections. Our data practices are reviewed periodically and updates to this
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policy will be posted on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.