Moving Winnings Back to Your Wallet
When you are ready to withdraw, head to the cashier and choose the wallet you want paid out to — bKash, Nagad and Rocket are all available. Enter the amount, confirm your wallet number, and submit the request. If your account verification is already complete, the request moves to processing without extra steps. We ask for identity confirmation before the first withdrawal
to make sure the payout reaches the right person; once that is done, future withdrawals follow the same short path. Do not enter a wallet number that differs from the one registered on your account, as this will hold up the request.
- Open Withdrawal in Cashier — Go to the cashier, select Withdraw, and choose bKash, Nagad or Rocket as your payout destination.
- Enter Amount and Wallet Number — Type the amount you want to withdraw and confirm the wallet number matches your registered account details.
- Submit and Await Processing — Submit the request. Verified accounts move to processing immediately; unverified accounts are prompted to complete KYC first.
- Funds Arrive in Your Wallet — Once processed, the amount lands in your mobile wallet. Check your wallet's transaction history to confirm receipt.